You can find detailed answers to various questions on the FAQ page.
All other questions should be addressed to the email firstname.lastname@example.org
Please visit the link below if you want to cancel your membership or check your billing status. You can see the billing agent you were billed with, in the email you received with your username and password
SegPay Customer Service https://cs.segpay.com
Verotel Billing Support https://vtsup.com